I purchased a dress from this company that was 44 USD. Initially, I paid less because I had some discount coupons. Unfortunately, someone at this company was not using their head at all. Instead of using the amount I paid for being 24 USD, they mentioned the 44 USD. That is 20 USD more. For that reason, I had to pay customs worth something like 25 USD. Now customs does not want to give me my money back after telling and showing them that I paid less for the dress. I have the evidence that I paid less and no customs costs should have been charged. If only Fashion Nova mentioned the correct amount, I did not have to pay customs of almost 25 USD. Therefore, Fashion Nova should pay me my money back or give me a discount of the same amount I paid to customs in the Netherlands. This is their fault for not mentioning the correct amount. Just to be clear, I did not get a refund yet.
6 years ago
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