In September I made a purchase with Fashion Nova but never received my items. When I reached out to Fashion Nova about my undelivered item they redirected me to the carrier to take the responsibility off of them. I continued to reach out to Fashion Nova for further assistance with no success. It has been over a month with no response or courtesy acknowledgement regarding my claim. I had to reach back out to then to inquiry what will happen and today they say my claim has been denied. My purchase was over $100, I've been a dedicated customer purchasing from Fashion Nova more than 25+ times. I've never experience such lack of consideration or respect. Fashion Nova's customer service sucks and I will never purchase from them again. I forewarn others to do the same because once they receive your money they could careless if you received your items or not.