FashionNova has been hit or miss for me. But a recent order I placed on Black Friday. After about a week and 1/2 I received an email stating my order was canceled and refunded, with no explanation as to why. The worst part about their customer service is, they give a standard reply without even understanding your issue. This has been an issue for several times now. It’s upsetting because I do enjoy their clothing but I may have to rethink ordering from them again.
5 years ago
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