I made a mistake with my order by clicking the wrong shipping and I called right away to see if they could fix it and the women on the phone told me to re order it and call back tomorrow morning (because they were closing soon ) and they would cancel my order. The next day I called 10 times and no one took my call. I even emailed them and nothing then finally at 9 pm that night I got through and the guy told me they couldn’t cancel or refund my order like I was promised. So I asked when my OVERNIGHT delivery package would arrive and he tells me Monday the 16th.... I ordered on Tuesday the 10th. I’ve not only lost $100 but I’ve been left feeling scammed, ripped off and ignored. Don’t ever order from fashion nova they have horrible customer service and cheap shitty clothes.