Placed and order with them on December 6th and paid for expedited shipping. I reached out after a week had passed to see where my package was, and they never responded. Then, on December 12th, I finally got an email that my order had shipped but they canceled 3 of my 5 items with no explanation or credit given. It is now December 17th and I have not received my items. I contacted them again on the 16th to see when my items will be here because I am going on a trip this weekend and need them, and still no response. I will never shop with this company again. I believe I should be refunded for the expedited shipping charge I paid, but based on how helpful customer service has not been, I am sure I won't get that.