If I could give it -10 I would. I purchased christmas gifts, 2 of which were faulty. As I came to know of these after the person opened them, (which was outside of their 7 day faulty notification policy), they refused to return them. I asked that surely for Christmas period the policies would differ. I purchased alot of gifts from them and didn't open the packaging assuming all items were of good quality. Another item was too big and when asked to confirm if I would receive a full refund (in the form of a gift card), the team kept sending me generic emails that they have a 30day policy for returns, although for christmas they had an extended 45days return policy. I have reported them to consumer affairs. DO NOT BUY!! . go elsewhere.