I placed the order thinking I ordered the pants because they use the same photo for the hoodie as the pants although I know I should’ve read more thoroughly as soon as I placed the order literally not two seconds later I realize what I ordered and then I tried to cancel and apparently once you place the order they can’t cancel it even though it hasn’t been shipped out at all so I had to end up receiving an item I knew I didn’t want & had to pay for shipping label plus shipping on the original order and then after going through everything at the post office Which was extremely inconvenient of me to have to go to the post office in the first place because I wasn’t able to go there immediately so about a week after shipping it out I get it sent back to me and for the past several days now I’ve been trying to contact the customer service team about it and they’ve only responded once claiming they can’t find the order. The shipping label address claim that they didn’t sell the product that was shipped to them that’s why I ended up getting it shipped back. But I’m done shopping with them because this was really ridiculous I highly doubt they will be resolving the issue because I’ve sent out over 10 emails about it and only had one response which was about 3 days ago & they claim it takes up to 48 hours for a response! I’ve contacted them before for other issues & they never took this long so I’m getting the feeling I’ve been cheated out of my money TWICE!