This is not my first time having a horrible experience from fashion nova but the third time. This time I ordered a set and only the top arrived. The only option is that they want to refund me the half of the money which is not fair because I won't be able to buy the pants alone with that price. Before they never sent me a refund. I wonder if there are any regulations from the state or something that can make them change and not scam people. Shipping takes forever. Their emails are horrible, they ask you the same questions over and over even though you have provided them the information they asked.