I tried to return a pair of shoes that were a size 10 but didnt fit me or my sister who is a size 9. I tried to return the item, clicked the wrong button to print the return label through a carrier. When I tried to reverse and go back to print the $7.99 label fee, it wouldnt let me. I called customer service and they tried to tell me that they couldnt reverse it and that I had to get the label from the post office, which would have been double the price. Awful customer service
5 years ago
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