I ordered goods in November, and then tried to return 3 items, I could not fill in the form online, and contacted customer services, who could not do it either!, they gave me an address to send the goods back to, which I did, and they claim that they never received the goods, even though I sent them back to where they told me to. I have contacted them on 2 occasions only to be told when they receive the goods they will refund me, which they have not. I am surprised that they have not investigated the delivery from their end, and just ignored me. Very bed service, I will not be using them ever again.