Very bad experience! When you receive the confirmation email it is mentioned a delivery time of "3-10 working days". You wait 10 days, the order is not delivered and if you contact them the answer is that you need to wait 21 days. Of course the reason is COVID, even though it is not mentioned in the confirmation email They have a table with updates regarding the COVID situation, where again, normal delays are mentioned, nothing about those 21 days. I ordered cosmetics, therefore, it is clear that having a transition period of 21 days for cosmetic might alter the product. Don't order!