Absolute joke. How many orders do you have to place before they get it right. Absolute joke Ordered a makita caulk gun waiting on next day delivery didn't even send it out so had to refund, Then ordered makita sds drill, makita radio and battery on next day delivery. Dpd delivered (another useless company) but only the battery was delivered called up and they said only battery was sent. Once again refunded. Ok 3rd time lucky surely they can't get it wrong again can they????? Then ordered a makita makpac trolly and 5 boxes, I called and asked will it be delivered tomorrow they said 100% guess what only half the order sent to dpd and called dpd about time of delivery and they said its being held as it wasn't delivered to them in time for next day delivery. Had to call again and get a refund. 3 times placing an order and 3 times they screwed it up. Orders totalling over 700 quid. Which I've had to go elsewhere everytime. You'd of thought they would want the business. Seriously how hard can it be to see an order and pick it send it out for delivery its not rocket science. If I run my business like that I'd very soon run out of customers. Maybe that's what there going for.