I ordered the Triton Super Jaws SJA100E portable vice from FFX as they had this in stock at a very good price. The item was delivered very quickly and was well packed. I had a small problem setting up the vice as the instructions were rather vague. So I contacted FFX who were very helpful and offered either a replacement or refund if the problem persisted. In the event I managed with their help to sort it out and the vice has worked perfectly ever since. I find the SJA100E very helpful for all sorts of jobs as it is very stable and will support 10 foot 4x4 without difficulty. I have now added the optional log jaws, as I have a batch of 4inch hazel logs to convert into firewood.