My order was out for delivery on the van 10 days ago. Constantly trying to contact courier, no response. 1wk ago you MD sent me a message to say it would be chased up the very next day since then, no response. I think I have emailed 3 times since then and surprise surprise, no response. Whilst I blame XDP for failed delivery, your customer service is rubbish. You are saying couriers are affected by COVID-19 this I understand but when it’s on the van and only 2 stops away it’s the driver at fault. Once again, your customer service it dreadful
4 years ago
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