I have bought many pairs of the same kind of shoe for the last eight years, The last two pairs the price has gone up and the stitching has come out in the exact same Place on the last two pairs. This most recent pair is only five months old and I usually buy them every thirteen to fifteen months. This is my first time reaching out to the company for any kind of replacement and they were completely dis regarding any information and basically let a robot.Tell me that it was normal wear and tear. They even tried to offer me a ten percent discount on my next pair, which I will not be buying. Disgusted and disappointed.