I bought a pair of WonderWellys and they fell apart. Did contact FitFloo and they offered me £20 credit, against the purchase of a new pair of their boots/shoes!? Went back and forth with customer services but to no avail. So disappointed and can honestly say my £5 Lidl welly’s are still going strong after years of wear!! (Pop a nice insole in and they are super comfy too!) would not recommend, just not the quality they used to be.