Horrible and rude customer service!!!! I went on their website to order some new shoes and noticed that all my points had expired less than a week ago. I called up customer service to see if I could get them back, a measly 30,000 points so I could a gift card. When I told the resolution specialist that I would shop some where else if they didn’t, and the specialist replied back with “ you don't buy anything here anyways”. I have been buying all of my shoes here ever since I got my first paycheck!!! (OVER TEN YEARS) NEVER AGAIN!!!
4 years ago
Foot Locker has a
1.6
average rating
from
290
reviews