Bought a pair of nike trainers for my son. After 2 weeks sole started to split. Went to store, asked for refund. They gave me email address (incorrect one) to complain. Complained, submitted photos etc and after a few weeks was told they were not issuing a refund as it wasnt a manufacturing fsult, it was a useage issue- seriously after 2 weeks. They clearly dont know statutory rights of customers under consumer rights act 2015 as these trainers are not fit for purpose. Do not buy from this retailer as their customer service is disgraceful. I will be reporting them to a higher body.