I placed an order with Foot Locker expecting the product to arrive within the promised shipping window. Not only did I never receive my item, but I’ve also been met with silence and generic, dismissive responses from customer service. Rather than address the issue, representatives dropped out of chats without warning, provided copy-paste replies, and failed to escalate or resolve anything. It’s now clear that Foot Locker has taken payment without delivering the product—and refuses to issue a refund. This isn’t just a customer service failure—it’s a violation of consumer protection laws. Because Foot Locker has shown no intention of resolving this, I will be formally escalating this matter to the following regulatory agencies: - Federal Trade Commission (FTC) - Better Business Bureau (BBB) - Consumer Financial Protection Bureau (CFPB) - State Attorney General's Office - U.S. Postal Inspection Service (if mail fraud is involved) If you are a consumer considering shopping here, beware: you may not receive your product, your money back, or any real support. The lack of accountability is shocking for a brand of this size. I will not be letting this go quietly, and I encourage anyone facing a similar issue to document everything and do the same.