I tried to buy my 4 sons a pair of sneakers for Christmas. I made sure to order them in enough time to get here before the holidays but only 2 of the 4 pairs came. After being on hold for more than 30 minutes, I finally get through to someone for her to tell me that they no longer had the shoes in stock. But it didn't say that online when I picked out the shoes! And then the lady proceed to tell me that it takes them 3-4 hours to process the orders but in the meantime the shoes that you just PAID FOR can become unavailable! So you mean to tell me that you guys took my money right away but somebody else got the shoes that I ordered! And then it's gonna take 5-7 business days to put my money back?! It didn't take 5-7 business to take my money! I was very, very upset and disgusted the way they did business! And I don't think I'll be spending any more money at footlocker! I buy my 4 boys shoes every 3-4 months so they won't be getting my continuing business! I'll spend my hard earned money somewhere where they appreciate my business!