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Stephanie Corey
I ordered a pair of shoes May 30th online $103.34 was taken out of my account and I got confirmation email. May 8th I sent an email asking about the status of my order and heard nothing back. That same day my debit card had 103.34 more than it should have so I looked at my recent transactions and not only did I not see where footlocker refunded my money I didnt see where I had even ordered them in the 1st place luckily I had kept a copy of my email. They cancelled my order without telling me. June 27th I went to pay a bill that was due and my card declined so after checking my account I seen that footlocker charged me 103.34 for the shoes they canceled prior and they sent me an email saying my order was sent June 26th. This cant be legal. I did not request or give them permission to charge my card. I have been trying for 2 hours to contact them. I want my money back on my card today or I will be contacting a lawyer.
4 years ago
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Foot Locker has a 1.6 average rating from 286 reviews