Brought Pro stick cleaner 2019 less than 18 months in battery developed a fault , contacted customer support and they agreed to send a new one less than 18 months again battery packed up ! again contacted GTECH best they could offer was 20% off new battery which i had to accept for the machine to function . NOT HAPPY AT ALL. Conclusion GTECH not fit for purpose as it would appear the battery is of very poor quality and at £80 a time i would suggest anyone avoid GTECH at all cost . I will not be buying any of the GTECH products nor shall i recommend in fact i feel duty bound to do the exact opposite . VERY POOR PRODUCT>