“My GTech air ram is hopeless. It’s reluctant to pick up anything and the suction is nearly nonexistent. When I pull it backwards it deposits anything it has managed to pick up back onto the floor. I spend more time cleaning the cleaner than it does cleaning the floors. I’ve lost patience and gone back to basics, literally, with an Amazon corded cylinder cleaner with variable suction which does a great job and no constant recharging.”
“Had the air fox platinum for 2 years and the head has just snapped off. Replacement parts seems to be none existent for this company and they never responded to my email about a new part. I won't be buying a new one from Gtech. I'd avoid this company. They are trash.”
“We got our orca last year we have had to water tanks replaced as they leaked,had a new base as water was pouring out. Today the base is pouring out water. Gtech are good to replace them straight away. But I wouldn't recommend this product,”
“I was excited to receive my first Gtech product, the AirRam Platinum, but the out–of–the–box quality was incredibly disappointing. The handle segment is severely misaligned and doesn't connect tightly with the base, leaving a massive, unstable gap and a severe wobble before I even turned the machine on.
I contacted customer service and provided clear video evidence showing that the connection was completely loose under zero pressure. Instead of addressing the obvious build defect, they brushed it off with a canned response, claiming this instability is an intentional "feature" to provide flexibility for steering.
Telling a first–time customer that a flimsy, poorly molded connection is standard quality has completely put me off the brand. Fortunately, because I bought it through Amazon, I can return it as faulty through them and avoid Gtech’s cheeky £10 collection fee. I won't be buying from Gtech again.”
“Had a lawnmower for 6 years worked well
Good results
Lawn mower stopped because battery not recharging (ok 6 years old) buy a new one £160
Reverted back to a petrol £260”
“Gt50 grass trimmer is a great trimmer, can't understand why people moan about the plastic blades not lasting they're obviously not using it correctly if you keep hitting solids like stone or wood edging they will wear down or break quickly same as plastic string trimmers, I've just done my pretty large garden and blade is still OK!! David”
“Disappointed with Air ram 3 worked well for first few months. Now poor pick up. Leaves dirt on the floor when filter cleaning. Dust pan does not empty well. Fluf and dust left I did. Have tried to contact customer service more than once through email SO FAR NO REPLY. Now looking for new vacuum cleaner that works as it should.”
“Have had two g tech k9 hoovers and been very pleased with them, But I am disappointed with the g tech 3, find I have to empty it more often and when it's nearly full the dirt comes out of it, also find it needs charging more often,”
“Gave my air ram to my brother and got the platinum, corner brush, anti hair wind. So excited. It doesn't pick up as well, have to go over 2 or 3 times. When you pull back the Hoover it leaves rubbish along the line. The internal cleaning of the air filter is so loud my neighbour thought my washing machine blew up. Finally those little brushes are useless, still have to use hand held along the skirting and finally went over the grip in doorway of front room and one of those little brushes broke off. Has anyone else wished they hadn't given away the original Air Ram? Also when it cleans it's filter it leaves a line of dust and loose substances on the floor and you have to turn on and hoover that up. So disappointed, expensive doesn't mean it works!”
“I purchased the Air Ram and Multi some years ago and have had to ring their Customer Support three times for advice. I wanted to leave a review because their standard of service is the best I've ever received. I cannot stress enough how outstanding their staff are both in knowledge and ease to deal with.”
“I've had a Gtech K9 for years..have replaced couple parts over the years but overall it's a fantastic hoover. I recently brought another, a Gtech AirRAM..I must say I'm really disappointed with it. I expected it to be so much better than my old one. It doesn't pick up aswell and ofter leaves bits on the carpet.”
“I purchased the drill and multi tool combi set the multi tool stopped working within 20 mins of using it to cut a bit of plywood out I called customer service to be told there is no warranty as I'm a builder and they are part time tools that I feel there not fit for purpose for anyone I feel ripped off and will go back to dewalt thought I would support a uk company more fool me cowboys”
“We bought a gtech orca mop
Happy with the machine itself
But unfortunately we are on our 3rd clean water tank as we have had problems with it leaking
Gtech have sent a new tank and will be sending our 3rd tank
Let's hope 3rd time lucky”
“I bought the handheld hoover. It is powerful and a good product. However, i have had 2 and they both stopped working. I would expect for the price to last a long time so it is very disappointing. The first one was replace after a few years. The second was replaced in September 2023 and it stopped working in December 2024. On this basis alone i wouldn't buy again as to have had 2 in 4 years and now have to buy again isn't ideal at all.”
“We lose service a great deal of the time. When you do have service, it only last for awhile.
Now they just raised the rates. For what?? I suggest going somewhere else.”
“***FRAUD ALERT***
Please do not do business with G Technology, https://gtechnologycorp.com/. We were recently scammed by this company, that came out to do an assessment to repair our generator. They advised parts, and a qoute on their invoice, but when it came time to do the work they said they only did commercial. They collected $180 for the assessment but refused to give a qoute for the repairs or replacement. This would be a first for me for a company to come out to do an assessment but refuse to follow through.”
