Gtech Reviews

Name: Gtech
Rating: 2.61

2.6 Rating 121 Reviews

37 %

of reviewers recommend Gtech

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2.6

Based on 121 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

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Craig

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I received my order for the Gtech Orca with a tiny bottle of cleaning fluid stating that only this should be used with the Orca floor clear. This soon expired and I tried to order same but unbelievably was told they didn’t have any for this newly launched appliance,thereby rendering the machine unusable.I asked for urgency here and having spent a couple of hours searching the net asked for some complimentary fluid when available.Response just a platudenous unhelpful reply.DONT buy the Gtech Orca.”

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Posted 3 weeks ago

“Embarrassing is that advert And I am not talking about the cleaner This as needs removing”

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Posted 1 month ago

“This latest gtech advert is both pathetic and crass in its content ! The whole family cringe with repulsion every time it is shown which is far to often the sooner it is removed the better the production company of this advert should hide in embarrassment .”

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Posted 1 month ago

“a company with misogynistic ideology that they proudly push through their heavily sexist adverts with narratives that appear to support negative stereotypes, therefore adding to the increasing violence and abuse against women and girls”

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Posted 2 months ago

“Have you seen their latest advert? No, not the one with men doing normal gardening with their tools and acting normally and not containing any harmful stereotypes or narratives. Have you seen the advert with the woman and the hoover? Where the message is ‘women are good for two things: sex and cleaning’ - because the GTech owner can’t decide if her sexual moans of pleasure are from actual sex or cleaning. I tried to reach out to discuss the impact this sort of harmful stereotype and narrative has on the increasing abuse of and sexual violence against women and girls. I was blatantly ignored by their customer services, their Instagram and their CEO’s listed email address. They couldn’t care less that their message is one of pure, harmful misogyny and sexism. The one and only reason I can see for them to take this stance is that it’s their actual company beliefs, and they stand by the statement their adverts are making about women and girls. I hope the owner doesn’t have any children - the daughters will be taught they’re worthless except in sex and cleaning, and the sons will be taught to be misogynistic and that it’s okay to disrespect women. Nice. Don’t give this company any money.”

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Posted 2 months ago

“Battery on my gtec lawnmower lasts 5 minutes and the pull up power lever broke after 2 months . When I called customer service the said it was not under warranty for that part and wanted to sell me the complete handle at a cost of £113. Avoid avoid avoid”

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Posted 3 months ago

“Tried to buy a replacement lawnmower blade from GTech to be told they will not be available for at least 3-4 months. Their best suggestion was to use an old mower in the meantime. Unbelievable!! I always keep a few old lawnmowers around just in case I cant get a replacement blade!!! Terrible service, any other brand you could buy one off the shelf. Buy GTech at your own peril!!”

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Posted 3 months ago

“I know how unfortunate it is that many people have fallen victim to the vast array of online fraudulent activities resulting in large losses, some accountable to life-changing consequences. I was a victim of two cod binary platform ingoinvest binary option were I lost about $170,000. I was totally devastated and confused. But thank God for my colleague who introduced me to Mrs Lisa Elizabeth , certified and verified funds/digital assets recovery firm she helped me recover all my lost funds, all thanks to her expertise . I hope I have been able to help someone as well . Reach out to the recovery specialist to recover your lost funds from any form of online fraud. here is her address: Lisa Elizabeth mail ::: lisaellzabet 662 @ gm ail . com WhatsApp :: +1 301 658 0921”

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Posted 3 months ago

“Brought a gtech cordless hedge trimmer. Used it 4 times to trim bushes no hedge trimmed. Now the battery will not charge My son in law brought one the same time and his battery won't hold charge. Either a bad batch or produced that way so you will have to replace the battery regularly Not value for money Customer service were no help”

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Posted 4 months ago

“Terrible battery, charger do not buy gtech lawnmower! The battery merely lasts 10-15 mins max after a 5 hour charge. Check their reviews on trustpilot before wasting your money. Customer service is even more pathetic.”

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Posted 6 months ago

“We keep losing signal. This occurs all of the time Our TV has no Internet connection because of y'all. We probably will end up with someone else.”

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Posted 6 months ago

“Not durable. Power switch failure is common. The battery terminals on the handheld melted g tech won't supply parts offered a new cleaner body only. So much for being able to repair! Despite Union Jack flag on box the cleaner is made in China. I binned it and bought a different make. Importing plastic unrepairable chep stuff like this from China is harming the environment. The local tip has a lot of Gtech stuff in the skips! Avoid!”

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Posted 7 months ago

“Excellent company, helpful and customer focused staff. Over 10 year period we have bought 5 gtech models and the all still work. However I had overcharged the battery on upright K9 which is still in warranty but obviously my error. They provided a replacement battery which went to the wrong address unfo unfortunately so rang them again to advise this and they are sending another so very pleased.”

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Posted 7 months ago

“2nd gtech vacuum. Gave my granddaughter my last one because I liked the look of the platinum. That first vacuum is still going strong. After almost a year I had a minor problem with the platinum. Over the phone a new part was sent and delivered. The level of courtesy, efficiency and diagnosis were second to none and I am happily using my platinum again. Amazing service amazing vacuum amazing company. Well done Nick Grey and thank you.”

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Posted 9 months ago

“My 92 year old Mother bought a pro stick 3 years ago. It has never been used before now. The battery is faulty and will not charge. Gtech apologise for the inconvenience and offer a free pack of bags as compensation. Battery although outside the 12 month warranty is obviously not fit for purpose. Before buying from this company be aware of their attitude to customer service. Other vacuums are available.”

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Posted 9 months ago

“Had my 3rd and final one . Never buying Gtech again. Look what happens supporting local business . Customer support useless. Poor product.”

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Posted 9 months ago

“GTech AirRAM K9 Second AirRAM I unfortunately bought. First had to be rebuilt by us with parts sent thru by GTech, no offer to return even tho broke mechanically within 2 months. The K9 version jammed ‘on’ and the electrical break on the rotor failed meaning it wouldn’t have stopped rotating of a child’s fingers or paws got trapped in it. I contacted GTech and didn’t see any level of concern and had to wait for slow momentum to get unit returned. I asked for a safety report to give to Tradings Standards to log should there be other appliances having this hazardous failure mode. Finally after restating my rights under GTech T&C’s and saying I would use charge back, I got a basic refund. Lots of hassle and really disappointed in GTech generally. Lots of other good hoovers so best to avoid GTech”

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Posted 11 months ago

“Avoid GTech. Batteries do not last.”

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Posted 1 year ago

“I ordered a replacement brush for my cleaner nearly 2 weeks ago. I was told it was on its way and I would receive it any day. I just phoned the company and was the part won’t be in until 16th October!! Why! Having been told it is on its way! I have cancelled it. I need a cleaner and I can’t wait that long.”

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Posted 1 year ago

“Nick is a criminal. He provided great service to us for a number of years. Then he flaked out. Unlike most providers, he refused to give us admin rights to our Office 365. After chasing him for months, he said he did it, and he still didn't do it. I have to call him multiple times. He doesn't return calls or emails. I call his backup service. They say they have reached him, and he will get right back to me. He doesn't. He is holding all of our files and security hostage. We need to authorize new users, we need to turn off old users, and we cannot.”

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Posted 1 year ago

Gtech is rated 2.6 based on 121 reviews