“Battery on my gtec lawnmower lasts 5 minutes and the pull up power lever broke after 2 months . When I called customer service the said it was not under warranty for that part and wanted to sell me the complete handle at a cost of £113. Avoid avoid avoid”
“Tried to buy a replacement lawnmower blade from GTech to be told they will not be available for at least 3-4 months. Their best suggestion was to use an old mower in the meantime. Unbelievable!! I always keep a few old lawnmowers around just in case I cant get a replacement blade!!! Terrible service, any other brand you could buy one off the shelf. Buy GTech at your own peril!!”
“I know how unfortunate it is that many people have fallen victim to the vast array of online fraudulent activities resulting in large losses, some accountable to life-changing consequences. I was a victim of two cod binary platform ingoinvest binary option were I lost about $170,000. I was totally devastated and confused. But thank God for my colleague who introduced me to Mrs Lisa Elizabeth , certified and verified funds/digital assets recovery firm she helped me recover all my lost funds, all thanks to her expertise . I hope I have been able to help someone as well . Reach out to the recovery specialist to recover your lost funds from any form of online fraud. here is her address:
Lisa Elizabeth
mail ::: lisaellzabet 662 @ gm ail . com
WhatsApp :: +1 301 658 0921”
“Brought a gtech cordless hedge trimmer. Used it 4 times to trim bushes no hedge trimmed. Now the battery will not charge
My son in law brought one the same time and his battery won't hold charge. Either a bad batch or produced that way so you will have to replace the battery regularly
Not value for money
Customer service were no help”
“Terrible battery, charger do not buy gtech lawnmower! The battery merely lasts 10-15 mins max after a 5 hour charge. Check their reviews on trustpilot before wasting your money. Customer service is even more pathetic.”
“Not durable. Power switch failure is common. The battery terminals on the handheld melted g tech won't supply parts offered a new cleaner body only. So much for being able to repair! Despite Union Jack flag on box the cleaner is made in China. I binned it and bought a different make. Importing plastic unrepairable chep stuff like this from China is harming the environment. The local tip has a lot of Gtech stuff in the skips! Avoid!”
“Excellent company, helpful and customer focused staff.
Over 10 year period we have bought 5 gtech models and the all still work.
However I had overcharged the battery on upright K9 which is still in warranty but obviously my error.
They provided a replacement battery which went to the wrong address unfo
unfortunately so rang them again to advise this and they are sending another so very pleased.”
“2nd gtech vacuum. Gave my granddaughter my last one because I liked the look of the platinum. That first vacuum is still going strong. After almost a year I had a minor problem with the platinum. Over the phone a new part was sent and delivered. The level of courtesy, efficiency and diagnosis were second to none and I am happily using my platinum again. Amazing service amazing vacuum amazing company. Well done Nick Grey and thank you.”
“My 92 year old Mother bought a pro stick 3 years ago. It has never been used before now. The battery is faulty and will not charge. Gtech apologise for the inconvenience and offer a free pack of bags as compensation.
Battery although outside the 12 month warranty is obviously not fit for purpose.
Before buying from this company be aware of their attitude to customer service.
Other vacuums are available.”
“GTech AirRAM K9
Second AirRAM I unfortunately bought. First had to be rebuilt by us with parts sent thru by GTech, no offer to return even tho broke mechanically within 2 months.
The K9 version jammed ‘on’ and the electrical break on the rotor failed meaning it wouldn’t have stopped rotating of a child’s fingers or paws got trapped in it.
I contacted GTech and didn’t see any level of concern and had to wait for slow momentum to get unit returned. I asked for a safety report to give to Tradings Standards to log should there be other appliances having this hazardous failure mode.
Finally after restating my rights under GTech T&C’s and saying I would use charge back, I got a basic refund. Lots of hassle and really disappointed in GTech generally.
Lots of other good hoovers so best to avoid GTech”
“I ordered a replacement brush for my cleaner nearly 2 weeks ago. I was told it was on its way and I would receive it any day. I just phoned the company and was the part won’t be in until 16th October!! Why! Having been told it is on its way! I have cancelled it. I need a cleaner and I can’t wait that long.”
“Nick is a criminal. He provided great service to us for a number of years. Then he flaked out. Unlike most providers, he refused to give us admin rights to our Office 365. After chasing him for months, he said he did it, and he still didn't do it. I have to call him multiple times. He doesn't return calls or emails. I call his backup service. They say they have reached him, and he will get right back to me. He doesn't. He is holding all of our files and security hostage. We need to authorize new users, we need to turn off old users, and we cannot.”
“I can not praise the gtech staff enough for their help nothing was any trouble. From start to finish they were brilliant . The hedge trimmer is brilliant five stars”
“Had been a big fan of my Gtech Pro2 until I found out that they only guarantee their £75 battery for 6 months. Perhaps I'm naive or maybe it's just telling of the quality people have come to accept in our throw-away culture, but I expect a battery that costs this kind of money to last more than a year. Utterly insulted to be told sorry that your expensive battery didn't even manage to last a year but if you want to give us a load more cash we'll give you 20% of another sub-par piece of kit. If I'm going to spend this kind of money it will be as a contribution to something more reliable and not made by Gtech.”
“I purchased a gtech cordless hedge trimmer. What a total waste of money. The strap is in the wrong place at the back end of the trimmer so when you put the strap over your head it makes it so front heavy that it's very difficult to hold up. Absolutel rubbish.”
