Gtech Reviews

Name: Gtech
Rating: 2.73

2.7 Rating 110 Reviews

40 %

of reviewers recommend Gtech

Company Reviews

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Metrics

2.7

Based on 110 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
Customer Service
Communication Channels	Email, Live Chat, Telephone

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Craig

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really poor suction - the handheld is very poor Maybe I should have bought the K9”

Helpful Report

Posted 4 years ago

“I have an air ram, hand held and Gteck hedge cutter, all these products are only suitable as kids toys, all useless, the hedge cutter jams with a 1mm twig, the hand held for the car useless, would not purchase any other products, have friends who mirror my thoughts. back to James Dyson for products that do what they advertise.”

Helpful Report

Posted 1 year ago

“Terrible I think I must have been talking to a computer Or if it was a person they do not know the products I have a Ht20 Hedge trimmer it's stopped turning, told me to get a new blade It as nothing to do with a new blade ,the cogs have stopped turning Just kept coming back with rubbish responses”

Helpful Report

Posted 1 year ago

“DO NOT BUY Gtech!! Product not fit for purpose, Terrible customer service, Complete waste of money... Purchased the HT20 hedge trimmer. After just a couple of uses, it constantly gets jammed with the thinnest of twigs - sometimes just leaves?! It is literally stop, start, stop, start, taking hours to do a simple job?! The branch cutter has NEVER worked properly. I used it twice and got so frustrated that it stops spinning as soon as it touched a branch that I gave up trying to persist both times. When I contacted customer service I was told I needed a new cutting blade? I explained I'd only tried using it twice and it failed to spin? Again, I was told the problem was I needed a new blade - which I had to pay for! Due to an item like this only being required for use every 1-2 years, my 2 year warranty had expired when I contacted Gtech for advice on this item I considered faulty?? I purchased a new blade (as advised) and also purchased the Gtech cleaning kit - thinking that might improve the trimmer's performance? It didn't! After changing the blade, surprise, surprise, it does spin! When I removed the blade, the cogs spin on the head but when the blade is in place, the cog doesn't turn the teeth on the blade!! I thought I was going mad, so got my Dad to check it. He agrees that it's faulty and not fit for purpose... We contacted Gtech again. Best they can offer is 10% off all replacement parts that I purchase again?? Laughable... We requested that we send it back to them so their technical department can take a look? No, was the answer!! I will NEVER purchase another Gtech product (I also have their hand-held vacuum, which also has issues) I'd rather pay slightly more and get a quality product that actually works!! Such a disappointment from a Company which constantly advertises as being one of the best in the market 😡”

Helpful Report

Posted 1 year ago

“Main vac adequate but small hand held disappointing. Lacks enough suction to clean thoroughly and attachments ungainly.”

Helpful Report

Posted 4 years ago

“I too have a problem with my Getch Ram ...it refuses to power up and when it does it will not power down !!!!!!! I have had it just over two years so it is now out of warranty !!!!! customer services informed me to 'put it on its side and hit the left hand side with a slipper' !!!!!! you have got to be joking!!!!! This is obviously a DESIGN fault and the company should replace the machine............”

Helpful Report

Posted 4 years ago

“Avoid the upright gtech air ram! They have a faulty on/off button which is fine if it’s in warranty as they replace it but if not after 2 years your Gtech is useless unless you spend £69 every 6 months to replace it”

Helpful Report

Posted 4 years ago

“I require a new on/off switch for my air ram Hoover. Do you think I’m going to pay £69 for a part you cannot supply on its own. I think you are going to lose a lot of customers when they find out about your spares procedure. I am now a very dissatisfied customer.”

Helpful Report

Posted 4 years ago

“Finally sorted the squeak, using silicone lubricant from Halfords. I now see the ebike in a different and much more positive light.”

Helpful Report

Posted 6 years ago

Gtech is rated 2.7 based on 110 reviews