GTech AirRAM K9 Second AirRAM I unfortunately bought. First had to be rebuilt by us with parts sent thru by GTech, no offer to return even tho broke mechanically within 2 months. The K9 version jammed ‘on’ and the electrical break on the rotor failed meaning it wouldn’t have stopped rotating of a child’s fingers or paws got trapped in it. I contacted GTech and didn’t see any level of concern and had to wait for slow momentum to get unit returned. I asked for a safety report to give to Tradings Standards to log should there be other appliances having this hazardous failure mode. Finally after restating my rights under GTech T&C’s and saying I would use charge back, I got a basic refund. Lots of hassle and really disappointed in GTech generally. Lots of other good hoovers so best to avoid GTech