I purchase my Gtech sweeper just a year ago and have had nothing but problem, first the batteries failed to hold charge then needed help as the sweeper sounded as though it was full of stones. Weldone to the young lady who DID solve the problem. Then the handle started to fall apart so replaced it then carpet strip breaks. all in all I have so many problems I asked who did the inspection of these items because from where I stood there was no inspection just put it together and send it out.