Anonymous
Terrible customer service and kitchen appliances stopped working within 3 years. We had our kitchen remodeled by Howden in 2016 and began having issues with our dishwasher, fridge freezer, and gas cooker, a little after two years. Every time we called Howdens someone would come out but would claim the problems were our fault, that they are not covered by the warranty. A couple of years after our microwave began to spark. Although, we had initially been informed the kitchen had a 10 year warranty, after being pushed around from one department to another, we were told the appliances only have a 2 year warranty. For such a large company, I would expect better customer care than has been shown to my home, considering the amount of money spent with them.
3 years ago
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Howdens has a 1.8 average rating from 207 reviews

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