Not as grim as other tales here but I needed to buy additional items to match those that a tradesman had fitted. However Howdens refused to sell them to me as I am Joe Public and not a tradesman. They then refused to tell me where the products are sourced. With companies going bust I would have thought they would have been appreciative of the trade. Surely Howdens my cash is as good as that of a trades person ?? I won't be dashing back.