Anonymous
We had a nightmare experience. Jake Cornforth Carpentry Services installed no end of damaged items in our kitchen without giving us or Howdens the chance to replace them. Some may have arrived damaged and some may have been caused before or during installation. One item was water damaged and some items not yet fitted were replaced with further damaged items. Quality overall was poor. Howdens blamed Jake Cornforth Carpentry Services who in turn blamed Howdens. We were left stranded and unsupported. Both implied I was at fault for being fussy and expecting too much. Jake Cornforth Carpentry Services said nothing was good enough for me which is disrespectful as no one would want dented, chipped and damaged items in their new kitchen. Howdens replaced damaged shelves which Jake Cornforth Carpentry Services said they did not appreciate me returning. Howdens did not comment on photo evidence showing Jake Cornforth Carpentry Services' poor quality work. We profoundly regret using them.
1 year ago
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Howdens has a 1.8 average rating from 207 reviews

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