We had the kitchen worktops replaced as part of a kitchen refit .They deteriorated quickly in under 2 years with dull patches appearing and scratches.We complained and the local people came out to see them . However they reported to head office who said it was our fault .From that moment they were totally unhelpful and we are left upset . Our previous kitchen counters were still good after more than 30 years and we now wish we had not changed them . Avoid Howdens the service is awful if you have a complaint and the kitchen counters have a very short life .