My first contact with Howdens was good, polite and friendly. However when the kitchen arrived a lot of the units were measured up wrong, there were marks and chips on several, which had to be changed. The breakfast bar was not what we asked for, it was only big enough for one plate, it was a joke really! This was replaced eventually. We still have some tiny marks in places, but have decided to live with it, as only we would know they are there. Would never recommend..