I have Iceland home delivery most weeks and the service is very good - drivers are excellent and helpful. However a gripe about the website where the 'favourites' bar shows a maximum of 12 items, sometimes it says I have no favourites! Have emailed customer services about this but they never replied. Also for a company who prides itself on green credentials, delivery is in single use plastic bags, charged at 5p each. No option for no bag delivery as other home deliveries do, nor for a refund to return bags next time. Great pity.
2 years ago
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Iceland Foods has a 3.00 average rating from 264 reviews

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