I got a contract with ID for a few months a couple of years back. I called back at one point to cancel my contract and once I’d paid my last payment they began saying I still owe money. I received letters and everything. After making the payment just to get them to leave me alone because it was affecting my credit score they put my account into a default which has sneaked back up only just now on my credit when trying to get some things done. I made sure I made the last payment and then that extra one on top. When querying it they replied to a credit company and provided a number to talk to them if I wasn’t happy and that number is automated and you can’t get through to anyone!!!!! The customer service is awful and I’m not happy. Do not recommend