lost my money and nerves... if you are from eu think twice before ordering from iHerb. just got the most unpleasant experience. the items i ordered arrived but then i needed to fill in number of customs declarations and to fax them to UPS franchise here in croatia...and all this to be charged some 20 euros more then! so, i do the paper work, they get the money. when i complained to iHerb because nowhere was i warned of this procedure in advance they told me that if UPS now returns my purchase they will maybe give me money back but minus all expenses which means i will probably get nothing. basically this means i will pay for the products i returned and iHerb can then sell them again...which is a great business plan. so, never again and really, if you are from any eu country, i would not recommend you ordering stuff from iHerb. it will cost you money and lots of nerves, it's way too stressful.