Iherb Reviews

Name: Iherb
Rating: 2.79

2.8 Rating 359 Reviews

44 %

of reviewers recommend Iherb

Company Reviews

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Metrics

2.8

Based on 359 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 51%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

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Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always a pleasure tio shop goods here. I order since years vitamins, food, minerals, cosmetics and proteins from Iherb. So far everythin was perfect. We never had delays or any sircumstances to complain. The delivery is very fast and lways on time.”

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Posted 1 week ago

“I can always find the item that I need at Iherb. I have compared prices and they are always better than Amazon. I have trusted Iherb for several years. Thanks, Iherb!”

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Posted 1 week ago

“i am customer a long time.never having problem .”

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Posted 3 weeks ago

“Found products that I could not find anywhere else. Good value for money and liked the extra discound given.”

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Posted 4 weeks ago

“iHerb is such a great site. They have high quality products, and supplements! Trustworthy Brands, and a lot to choose from. There delivery is done very well, and in good condition. Even on the rare occasions that you get a opened product, or damaged product, iHerb takes care of it, refunds you, usually, without asking you to go through the trouble of sending the items back. Regular shipping speed is fast. And you get free shipping on $30-35 dollar orders. Which most sites set that so high. Like $60 - $99 etc... They make free shipping so doable. I've been a customer of there's for more than 5 years.”

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Posted 1 month ago

“I am so pleased to have discovered this company. The service is really good and the choice is amazing. I’m looking forward to choosing my next lot of goodies.”

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Posted 1 month ago

“Do NOT ORDER FROM IHERB! Ordered USD200 worth of items and received them, damaged. IHerb refused to refund”

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Posted 1 month ago

“Rare items easily found”

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Posted 1 month ago

“Fast delivery, details about products and prices. Their customer service staff are excellent”

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Posted 1 month ago

“Absolutely awful. Communication glitch with payment confirmation over single order lead to blocking all means of paying including PayPal and Google pay and auto reject of any orders. This combined with lack of comprehensive customer support”

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Posted 1 month ago

“Great product selection, pricing and shipping time . Iherb is one of my go to companies. Highly Recommend”

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Posted 2 months ago

“GREAT HELP LOTS”

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Posted 2 months ago

“Empresa especializada em saúde com uma variedade incrível de produtos a ótimos preços que atende completamente às nossas necessidades. Eu recomendo!”

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Posted 2 months ago

“Always deliver when promised. Products as described.”

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Posted 2 months ago

“I have been using iHerb since 2019 and haven't had a single bad experience. I recommend using them for the best rates and quality products.”

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Posted 3 months ago

“A pesar de que algunos productos que tenía en el carro de compras se agotaron por una demora mía, logré encontrar sustitutos a un muy buen precio”

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Posted 3 months ago

“Easy to order and reliable delivery.”

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Posted 3 months ago

“我在iherb購買維他命產品多年，佢哋運送準時、快捷，同埋在平台上有好多產品俾我選擇，我可以睇到產品背後嘅資料來選擇，非常清晰，所以我都介紹咗俾我啲朋友👍👍”

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Posted 3 months ago

“Get good discounts when I order more than 1... love the Monk Fruit and it always comes quickly. Very satisfied!”

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Posted 4 months ago

“AWFUL. They CANCEL orders and DELETE accounts with NO EXPLANATION OR REASON. I did nothing but simply try to buy supplements, like a normal person, with my email and card. Their chatbot is useless, and their email support REFUSES to explain why they would do such a thing. Days pass with no meaningful resolution. If anything ever goes wrong on their end, as in this case, their support is nonexistent and completely worthless.”

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Posted 6 months ago

Iherb is rated 2.8 based on 359 reviews