Iherb Reviews

Name: Iherb
Rating: 2.73

2.7 Rating 347 Reviews

43 %

of reviewers recommend Iherb

Company Reviews

Questions

Metrics

2.7

Based on 347 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 51%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

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Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Empresa especializada em saúde com uma variedade incrível de produtos a ótimos preços que atende completamente às nossas necessidades. Eu recomendo!”

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Posted 19 hours ago

“Always deliver when promised. Products as described.”

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Posted 3 days ago

“I have been using iHerb since 2019 and haven't had a single bad experience. I recommend using them for the best rates and quality products.”

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Posted 1 week ago

“A pesar de que algunos productos que tenía en el carro de compras se agotaron por una demora mía, logré encontrar sustitutos a un muy buen precio”

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Posted 2 weeks ago

“Easy to order and reliable delivery.”

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Posted 3 weeks ago

“我在iherb購買維他命產品多年，佢哋運送準時、快捷，同埋在平台上有好多產品俾我選擇，我可以睇到產品背後嘅資料來選擇，非常清晰，所以我都介紹咗俾我啲朋友👍👍”

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Posted 3 weeks ago

“Get good discounts when I order more than 1... love the Monk Fruit and it always comes quickly. Very satisfied!”

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Posted 1 month ago

“AWFUL. They CANCEL orders and DELETE accounts with NO EXPLANATION OR REASON. I did nothing but simply try to buy supplements, like a normal person, with my email and card. Their chatbot is useless, and their email support REFUSES to explain why they would do such a thing. Days pass with no meaningful resolution. If anything ever goes wrong on their end, as in this case, their support is nonexistent and completely worthless.”

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Posted 3 months ago

“my first time and everything was great the prices and the discount I received can't wait to get my order!”

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Posted 3 months ago

“Mr. Marvis Y is very helpful in solving my order of short delivery. Thank you.”

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Posted 3 months ago

“excellent”

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Posted 4 months ago

“I have been ordering online from iherb for years. Online store is easy to navigate, fantastic high quality products, amazing prices, fast delivery, prompt and friendly service. Highly recommend”

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Posted 4 months ago

“Easy check out with PayPal”

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Posted 4 months ago

“Ordered from them about 5xs, now. Never any problems. Often has discounts. Price compare w/ Amazon. Usually cheaper, but occasional product costs less there. I initially found Iherb searching for a good price on a couple of products and they had the best. They tend to be to low end on cost and have free shipping over a minimum purchase amount. Currently, a sixty dollar minimum, but always check. If you sign up for emails for the sale and discount alerts, they send a reasonable amount, not over the top! Be sure to create an account. They keep track of purchases, so you can refer back to them when deciding what to order. They will also notify you if something out of stock comes back into stock.”

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Posted 4 months ago

“Good Range”

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Posted 5 months ago

“Love their product Amish spray”

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Posted 5 months ago

“Awesome product I would highly recommend”

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Posted 5 months ago

“I am very happy with the fast delivery and Im always able to find what I need.”

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Posted 5 months ago

“Great products and reasonable prices!”

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Posted 5 months ago

“Zero Star is a lot! They sent me an outdated /expired " Shae Moisture Mango and Carrot Kid shampoo and conditioner " the way that the conditioner is not even coming out of the bottle in any way! When I sent a message to customer service, this is the response I received:::: "We'd like to offer you a refund through store credits as one time courtesy. (( but I should pay for the shipping cost)) In this case, you are under no obligation to return the item. You are free to use this item as you see fit, whether that means enjoying them yourself, sharing them with friends or family, or even donating them to a charitable organization if you wish." ZERO CUSTOMER SERVICE - ZERO REFUND POLICY- ZERO PRODUCT QUALITY (@Shae Moisture Kids Shampoo and Conditioner)”

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Posted 5 months ago

Iherb is rated 2.7 based on 347 reviews