Iherb Reviews

Name: Iherb
Rating: 2.69

2.7 Rating 340 Reviews

41 %

of reviewers recommend Iherb

Company Reviews

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Metrics

2.7

Based on 340 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 51%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

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Iherb 1 star review on 18th December 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“my first time and everything was great the prices and the discount I received can't wait to get my order!”

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Posted 2 weeks ago

“Mr. Marvis Y is very helpful in solving my order of short delivery. Thank you.”

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Posted 3 weeks ago

“excellent”

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Posted 1 month ago

“I have been ordering online from iherb for years. Online store is easy to navigate, fantastic high quality products, amazing prices, fast delivery, prompt and friendly service. Highly recommend”

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Posted 1 month ago

“Easy check out with PayPal”

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Posted 1 month ago

“Ordered from them about 5xs, now. Never any problems. Often has discounts. Price compare w/ Amazon. Usually cheaper, but occasional product costs less there. I initially found Iherb searching for a good price on a couple of products and they had the best. They tend to be to low end on cost and have free shipping over a minimum purchase amount. Currently, a sixty dollar minimum, but always check. If you sign up for emails for the sale and discount alerts, they send a reasonable amount, not over the top! Be sure to create an account. They keep track of purchases, so you can refer back to them when deciding what to order. They will also notify you if something out of stock comes back into stock.”

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Posted 1 month ago

“Good Range”

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Posted 2 months ago

“Love their product Amish spray”

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Posted 2 months ago

“Awesome product I would highly recommend”

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Posted 2 months ago

“I am very happy with the fast delivery and Im always able to find what I need.”

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Posted 2 months ago

“Great products and reasonable prices!”

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Posted 2 months ago

“Always have a great experience with iHerb. Delivery is smooth, seamless and free with a reasonable minimum.”

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Posted 2 months ago

“I absolutely love the iherb app! Thank you for the service you provided me. (-:”

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Posted 3 months ago

“Great selection, easy to find what you want and quick delivery.”

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Posted 3 months ago

“A product that actually works to relieve joint/arthritis pain. Also, the website is user friendly, even for this old, out of touch boomer!!!”

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Posted 3 months ago

“I have been buying from iHerb for more than 5 years. Never had a problem, except once when I had to return a product back to US and the refund took a bit too long. But in the end it the item was received, and refund was promptly given. This retailer is a 5* experience. Product range is excellent, as it is the shipping. Better than many local retailers.”

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Posted 3 months ago

“Been buying from IHerb for years, always great product and price. Can take 3 weeks for delivery, we make that allowance when ordering”

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Posted 5 months ago

“I am 100% happy with Iherb, Nothing wrong so far.”

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Posted 5 months ago

“I'm aware of the bad reviews that exist, but perhaps I'm lucky because I've only ever experienced great service from iHerb. My sincere thanks to the staff at iHerb who packed and sent my order.”

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Posted 8 months ago

“I was a little worried about ordering with all the bad reviews, but for a 30.00 order I said what the heck and give it a try. I was pleasantly surprised when everything I ordered came quickly and packed very well. I just put another order in and got free shipping over 25 again w no tax and the cheapest price by far on the internet and they also give you a 20% discount on your first order. Thank you Iherb. Keep doing what you are doing and you will have a customer for life !”

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Posted 8 months ago

Iherb is rated 2.7 based on 340 reviews