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Iherb Reviews

2.7 Rating 340 Reviews

41 %

of reviewers recommend Iherb

Company Reviews

2.7

Based on 340 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 51%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

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Iherb 1 star review on 18th December 2023

Iherb 1 star review on 7th January 2023

Iherb 5 star review on 20th November 2022

Iherb 1 star review on 13th October 2022

Iherb 1 star review on 13th October 2022

Iherb 1 star review on 5th July 2022

Iherb 1 star review on 30th June 2022

1

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I don’t often write reviews but felt obligated to do so as I received an excellent service from the company iHerb and cannot understand how this company has had so much negative feedback on here. I ordered two bottles of Purity Perfect Multi vitamins from them on the 26/04/2020 (by the way this is probably the best multivitamin on the planet in terms of the amounts of vitamins/minerals/phytonutrients it contains) and they arrived with me 06/05/2020. Bear in mind that this company is an American company and I am from the UK so 10 days is a very fast delivery service; especially with the current situation the world is facing. They kept me in the loop throughout the whole process via email and provided order details, shipping confirmation and delivery confirmation and also provided tracking details etc. Product arrived well packaged and I am very happy with my purchases and will most definitely be using this company again. I highly recommend the company iHerb to all and say to potential buyers: do not be put off by the negative reviews. Some people in life are just impossible to please and will always find something to moan and complain about. I admit, I was a bit skeptical purchasing from this company after seeing the low ratings but I took a gamble and it paid off. Give them a try. You won’t be disappointed.”

Posted 3 years ago

“I don’t often write reviews but felt obligated to do so as I received an excellent service from the company iHerb and cannot understand how this company has had so much negative feedback on here. I ordered two bottles of Purity Perfect Multi vitamins from them on the 26/04/2020 (by the way this is probably the best multivitamin on the planet in terms of the amounts of vitamins/minerals/phytonutrients it contains) and they arrived with me 06/05/2020. Bear in mind that this company is an American company and I am from the UK so 10 days is a very fast delivery service; especially with the current situation the world is facing. They kept me in the loop throughout the whole process via email and provided order details, shipping confirmation and delivery confirmation and also provided tracking details etc. Product arrived well packaged and I am very happy with my purchases and will most definitely be using this company again. I highly recommend the company iHerb to all and say to potential buyers: do not be put off by the negative reviews. Some people in life are just impossible to please and will always find something to moan and complain about. I admit, I was a bit skeptical purchasing from this company after seeing the low ratings but I took a gamble and it paid off. Give them a try. You won’t be disappointed.”

Posted 3 years ago

“The shipping was so fast and super cheap! I got 2 items for $2 in shipping! Plus it got to me in 2 days! That's super cool! It was also super easy to buy the products!”

Posted 4 years ago

“Placed order about noon on April 30 for 2 bottles of herbs. To my samazement they were delivered on May 1 @ 7:34 AM. Price more than reasonable. Amazon wanted more than double the price even with "free" shipping. The $2 shipping fee is more than reasonable. Will be my go-to place for on-line herbs.”

Posted 4 years ago

“I have ordered from Iherb twice now. The website was pleasing and easy to navigate, the products are fairly priced and everything arrived promptly. I plan on ordering again in the future.”

Posted 4 years ago

“Always happy with purchase. Never have problem , I am customer with them for 2 years. Saving code AFE8048. Delivery to Uk takes up to 5 days.”

Posted 4 years ago

“iHerb has a good selection of things we need or want. Rheir service is very fast. We highly recommend IHerb”

Posted 4 years ago

“I ce been buying from them since 2014 and I’m always happy. Fast shipping to australia”

Posted 4 years ago

“I placed my first order, in the middle of the Covid shutdown on April 14. Nine days later, my parcel arrived safe and sound in Australia. I always knew what was happening and am thrilled at the efficient service, great prices and huge product range. You have a new fan, thanks iherb!”

Posted 4 years ago

“I highly recommend iherb.com. First let me start out by saying that you may find supplements at some other store for cheaper, however iherb offers free shipping on orders over $20. which helps and they always have everything my family needs in stock. Quick turn around after ordering, this morning I ordered products and within the hour I received tracking information that my order is shipping. I love iherb!”

Posted 4 years ago

“Happy returning customer. Always without any problems. If you order out from US choose delivery with duties and tax . To avoid extra charge. Use AFE8048 for cheaper shopping”

Posted 4 years ago

“I Ordered Ordered Chloroxygen Chlorophyll and Amazing Herb Black Seed Oil on Wednesday and They delivered it today (Friday.... It came packaged great....”

Posted 4 years ago

“Great company. I ordered years ago with no problem and placed an order a few days ago, and it arrived in just a few days. Packed beautifully, and everything in the box was as it should be. I have found some items on their website that no one else carries. iHerb is good! And other than that it was a seamless transaction. You can also get 5% off every purchase, use this non-expiring code AFE8048”

Posted 4 years ago

“Repeat customer. I've had nothing but an excellent experience with this company. Website is easy to navigate. No price gouging. Updated emails from point of ordering to point of delivery. Every order I've placed I've received exactly what I ordered and I received it in a very reasonable time frame. Repeat AND returning customer!!”

Posted 4 years ago

“I ordered from iHerb desite the fact that they had horrible reviews because they were selling these protein bars per box compared to amazon wanting to sell 5 boxes per order. SUPER FAST SHIPPING.. Ordered Sunday Morning, Received Monday early-afternoon (2pm). Product is correct and I will be ordering from them again. Can't speak for others, but my experience with them was INSANELY satisfying.”

Posted 4 years ago

““Great company. I ordered years ago with no problem and placed an order a few days ago, and it arrived in just a few days. Packed beautifully, and everything in the box was as it should be. I have found some items on their website that no one else carries. iHerb is good! And other than that it was a seamless transaction. You can also get 5% off every purchase, use this non-expiring code afe8048””

Posted 4 years ago

“Price was better than on Amazon and delivery took just two days (ordered on Saturday night, received Monday afternoon). It may be because the warehouse is in California, but still, shipping was faster than expected or promised. Shipping was just $1. Products were what I ordered, which is to be expected, but this has been a problem when ordering the same thing from Amazon since the packaging on supplements is too similar among different products.”

Posted 4 years ago

“Great company. I ordered years ago with no problem and placed an order a few days ago, and it arrived in just a few days. Packed beautifully, and everything in the box was as it should be. I have found some items on their website that no one else carries. iHerb is good! And other than that it was a seamless transaction. You can also get 5% off every purchase, use this non-expiring code afe8048”

Posted 4 years ago

“Great company. I ordered years ago with no problem and placed an order a few days ago, and it arrived in just a few days. Packed beautifully, and everything in the box was as it should be. I have found some items on their website that no one else carries. iHerb is good! And other than that it was a seamless transaction. You can also get 5% off every purchase, use this non-expiring code afe8048”

Posted 4 years ago

““I have been buying my supplements from iHerb regularly for the last couple of years & they have always been great. If anyone is looking for a discount code you can use afe8048. Just add it to your cart & it gives up to 10% off :) I wrote it down and use it for every order””

Posted 4 years ago

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Iherb is rated 2.7 based on 340 reviews