Iherb Reviews

2.8 Rating 364 Reviews

45 %

of reviewers recommend Iherb

Company Reviews

Questions

Metrics

2.8

Based on 364 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 51%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

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I live in the UK, and am a regular customer. Please would you use a different courier than Evri? They never tell me when they will deliver, and lie about this. Twice pkgs. have been returned to you from Evri as they did not deliver! OR--insist that they give delivery times to customers--which are accurate!!! Thank you.

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Asked by Ingrid Jacoby (7 months ago)

I received an item I didn’t order. How can I return it?

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Asked by Deborah Ostovich (7 months ago)

Pls refer to order #863381285. I have been charged twice for this order which arrive today. Pls refund or advise.

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Asked by Rita V Hurren (2 years ago)

How to get rid of constant annoying popups regarding new to iherb discount code each time you browse on the website? Please inform the iherb IT department

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Asked by SIVA (3 years ago)

10/25/17 Just ordered. I need copy of my receipt for tracking. Screen changed before I could print it.. Please send a copy of my receipt to davis landing365@gmail.com

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Asked by Lee Trenton Davis (7 years ago)

Hi i am planning to purchase a Muscletech, Performance Series, Nitro-Tech, Whey Isolate + Lean Musclebuilder, Milk Chocolate, 3.97 lbs (1.80 kg) from iherb website. I want to know if the product is 100% genuine if i purchase it from them. thanks

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Asked by dheeraj (7 years ago)