The worst ever! I ordered for Christmas, and was told delivery would be between 12/17 and 12/21. It is now 12/28, and no word from them. Their customer "service" system is set up so that customers cannot actually get to talk to a person who might provide service. One is required to contact them by email, which they say is 24/7, and one will get a response within 2 hours. I sent in my first request on 12/24, mid-morning. It is now 12/28, early afternoon, and they have ignored THREE requests for information/service. As I said: THE WORST. They could not do a worse job if they tried!