Somthing is "VERY WRONG" with this company! Buyer BEWARE as you will be charged, never recieve your product and spent so much vauable time trying to reach customer service which is no existent! I wish I could attached all my sent customer service requests (4 sent and believe me it was a hardship to send as just when you fininsh the messsage in there site, your response would dissapear) A month later, today actually, 1/11 a response which showed me clearly that they did not even focuse on my well written documented 2 orders missing...they only addressed one and it was not really addressed at all...sent only to apprease me...so WRONG! THERE IS NO CUSTOMER SERVICE. The only recourse I have is to warn other people this is a very bad company! Unfortunately, I still have to deal with them and waist more time as nothing was addressed about my 2 different orders (Missing and charged)!!!