Ashley
BUYER BEWARE. Even if you live in Australia, and have placed 30+ orders in the past, iHerb LOVES to re-direct you to their American website. When this happens, the prices you see are AMERICAN instead of AUSTRALIAN, and they WILL CHARGE YOU in USD rather than AUD. This has happened to me three separate times and I've been a customer for three years. iHerb will gauge you on the conversion rate and charge you an additional shipping fee. I've written to them about my frustration, and all they ever say is, 'that's the way it is.' They never apologise, never offer a coupon, and then they want to hear feedback. Well, this is my feedback. I don't appreciate being charged almost DOUBLE for my order with no sympathy from their customer success team. I will now take my business elsewhere.
4 years ago
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Iherb has a 2.7 average rating from 340 reviews

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