I was shocked when I received a mail from the shipping company to inform about customs that reach approximately 159 USD while my order costs approximately 71 USD. I wasn't informed nor warned or even noted by IHERB about the existence of such customs on placing the order page. after contacting IHERB, They offered only to pay 50% of the incurred customs as compensation which wasn't acceptable. I asked them to return the order and proceed for a refund but they informed that if returning the order costed them over 80% of its value, The will not return it. the normal practice with all professional stores is to refund the order minus the paid shipping cost. Really disappointed, it was my second experience with IHERB and will be the Last. My order No.412733226