The order process and delivery time were great. Everything else pretty much failed. The pens are horrible quality. A bunch of the pens didn't write good or didn't write at all. (Out of 10 I tested, 1 was defective, 3 didn't write so well). It feels like the pens were bought from Dollar Tree. In addition, customer service was horrible. I asked a representative via live chat (name was Tom) what font the proof was in. Instead of getting me an answer, he said "Sorry, it looks I have to cancel the order. Sorry it didn't work out" He then banned my IP address so I can't start another live chat. Using a different device, I asked why he canceled the order, since all I ask was what font was used. He told me if I wanted the order, I have to reply I want the pens to Proofs Department. Otherwise, it was getting canceled. He also banned me again on that device as well. Since I needed the pens, I was forced to reply.
5 years ago
Read The Ink Spot Reviews
The Ink Spot has a 4.87 average rating from 1,587 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial