The pencils arrived on Friday 12/21/18 after shipping on 12/19/18. Because you did not have the color in stock that I had requested, you compensated me with the shipping. The FedEx 2 day shipping was very much appreciated. The pencils looked nice and the lettering was fantastic. I appreciated the response from Ink Spot on the order. The large size lettering on the pencils was awesome. These pencils arrived in time to use them as a Christmas gift for my son who is the carpenter / craftsman in the family. He really appreciated the pencils and the lettering. I would order again from the Ink Spot and I will be telling others that your service and product are exceptional.