The wording on my pens were changed by Ink Spot team after I had approved the correct wording and hence printed the incorrect words. When I attempted to discuss the matter with them, they refused to accept responsibility for the error. Jess & Tom were unprofessional and disrespectful to me. I will NEVER use their service again!
1 Helpful Report
Posted 7 months ago
Sorry you where not happy with your order. When creating a custom printed product we are very careful. This order was produced from the proof that was approved by the customer. Even though we produced the order correctly we offered a refund. It appears the order was received, inspected and handed out. Upon hearing that we could not issue a refund without returning the product the customer was not happy.
Posted 7 months ago
The Ink Spot is rated 4.86 based on 1,424 reviews

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