The service in JD Wetherspoons 'Ivor Davies' has been appalling. The staff are slow and disinterested with customer concerns. The automated system is not fit for purpose and has undermined what once was a friendly local pub. They leave you unattended for a long time, forget orders, input them incorrectly or simply forget to ask. I sat at my table for 40 minutes waiting for a cup for my refill. Nobody bothered to ask if I was okay and they blatantly ignored me when I tried to get their attention. An adjacent table promptly left due to the service being so slow and because the manager argued back about the service. This was all very public and left a bitter taste. I don't think that the app is a good idea; technology has a habit of going wrong and since JD have tried to implement it, the service has been shocking. Needless to say I'm not happy and I would urge people to steer well clear unless you're willing to spend an hour without anybody taking your order or being polite.