“Miserable bar staff.
Empire state burger came without ketchup or American mustard.
I told a waiter and he apologised but didn't offer to get them for me.
Food was ok tho. 3/5”
“Breakfast was nice but they could do a lot better if they changed the sausage, iwouldnt call it sausage it was bland with no taste..... mass produced cheap and nasty.... go to the Tesco cafe and enjoy the sausage.”
“I am very disappointed with my experience at Wetherspoon on Friar Street, Reading.
I felt that the manager and staff treated me unfairly and with a lack of respect. As a Black customer, I was particularly concerned that I was treated differently from other customers, which made me feel uncomfortable and unwelcome. And when you want to complain they will say you are bound of the premises
Every customer should be treated with the same respect and dignity, regardless of their race or background. I hope the management will take my concerns seriously, investigate what happened, and make sure all customers are treated fairly and respectfully.”
“Food nice and hot, the only thing that needs looking at is when you have a meal with garden peas included you get too many, this must be very wasteful, a small pot of peas would be better, wonder if this might be considered by the owner.”
“Walked a mile to try a beer but she said, I just served the last few be. Of course she would 🙄. So had a Cheltenham Gold at £2.55 as it is a Monday. Beer is lovely amber and the light hop taste give it a roundness. There are floral notes around the back end of the tongue. A clean, tasty beer worth having two pints off. Oh, my. At this price I'll be having two then, then back to my local to pay well over £4 a pint. Must make Spoons on Monday a regular visit and bring somebody with me as the Monday promotion for food is 3 for 10. Three small plates for a tenner. Include a pizza or two,they are superb.”
“Visited Red Anchor in Stockton on Tees ,once again no ice for my drink ,it was the same last week too ,apparently the ice machine is broken ,the weather has been exceptionally hot ,can’t believe a pub has no ice”
“Customer service was horrific, after two wines was told I was too intoxicated to be served this was extremely embarrassing and I’d like you to look at you ctv to review how your staff and manager treat me, it was my partners birthday and your team spoilt that with the bullying behaviour”
“Sat here in The Montgomery Towers in Shrewsbury on a Sunday afternoon with friends we have just had the worst experience in any of the over 200 spoons pubs we have visited we were told that we couldn’t get served at the lower bar because it was a weekend so went to the upper bar and then waited for our drinks that were dispensed from the lower bar and the attitude of the staff was absolutely disgusting just kids getting apron money good look Mr Wetherspoon keeping this one afloat”
“We have visited The William Henry in Weymouth 3 times in about 4 months.
We were very impressed with the fast efficient service we received on every occasion from the manager (Scotty) and his team.
Drinks delivered in less than 4mins each times.
Staff clearing tables quickly and walking around making sure everything is OK
The manager (Scotty) is visible and supervising constantly.
He and his team are a true asset to Wetherspoons”
“We love weatherspoons but, the Three Magnets Letchworth is the best we have visited thus far. The staf especily deserve the highest of praise. Everything clean tidy, food great! and the price amazing. We attended 3.45pm 3rd March 2026.”
“I attended the Robert Nairn in Kirkcaldy , Fife , Scotland. I had a fabulous fish'n'chips meal and was served by a lovely lady called Zoe , Zoe was friendly and nothing was too much trouble for her , I'd give her 10 out 10 for customer service.”
“Great night with my son .good service very friendly bar staff.great prices which allows working man affordability to go out.thanks to all staff &tim martinfor having got it write for working class people.”
“I was having a bad day but only to be greeted by Faith at the bar. What a wee Wray of sunshine she was so polite and chirpy a total different contrast of other bar staff that work here. Thank you Faith”
“Terribly slow service today in barrow in Furness. Ordered 2 drinks and two breakfasts took over 15 minutes just to be given mugs and on serving the breakfast the bacon was as stiff as cardboard and the rest of the breakfast really dried up. Service and quality is just getting worse. Come about 4 times a month but unlikely to come again”
“Waited for 2 beers 45 minutes. Went to the till and they were very obnoxious saying it’s not ready. Went back in 10 more minutes and found order aside so I had to take it to my table. Very very disappointed”
“After visiting Wetherspoons in Beverly East Yorkshire yesterday all I can say is we were very dissatisfied. I placed the order at 10 .45 for 2 traditional breakfast's I wasn’t informed that there weren’t any eggs or we would have gone elsewhere as a couple who came in after us did. The tea and coffee machines weren’t working properly and a lot of people were complaining. I was informed there was a staff shortage but 30 minutes for a breakfast when you advertise a 10 minutes wait is beyond a joke.”
