J D Wetherspoon Reviews

2.3 Rating 112 Reviews
25 %
of reviewers recommend J D Wetherspoon
2.3
Based on 112 reviews
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J D Wetherspoon 5 star review on 5th September 2023
SUE COX
J D Wetherspoon 1 star review on 9th October 2022
Maureen Gibbs
J D Wetherspoon 1 star review on 28th June 2022
Anonymous
J D Wetherspoon 1 star review on 4th June 2022
Jenny Sheppard
J D Wetherspoon 3 star review on 15th November 2021
Maggie
J D Wetherspoon 3 star review on 25th September 2021
Julie Jeans
J D Wetherspoon 1 star review on 19th August 2021
Tony
1
Anonymous
Anonymous  // 01/01/2019
foley arms Great malvern food was absolutely disgusting! cold and burnt, not edible and a really long wait, Terrible service staff walking round looking angry and miserable making you feel uncomfortable, disappointing as we normally like wetherspoons it's just this particular one that's always bad
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Posted 2 years ago
Dont go to Poole Quay Weatherspoons.we were asked 4 times if my son could show I.D. Yes once but not 5 times. Were then told not to vape OUTSIDE. My grandaughter was accused of drinking and she wasnt. The manager was complete idiot and didnt have clue about licenceing laws. Our waitress should be sacked. No customer care completely rude and then had the audacity to go and discuss the situation with her regular customers. Would never go back there they made us feel like criminals. Awful place.
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Posted 2 years ago
The disrespect that I received today in spoons was outrageous. I felt targeted by one of the waitresses Who repeatedly pointed at me every time I walked past the bar or whenever she came upstairs on the balcony
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Posted 2 years ago
Visited the Prince of Wales in Cardiff and on the back of it will never go to a Weatherspoon again. Rude, no customer service, no management. On their web page it mentions meet and exceed customers expectations. I feel staff training is needed because you have failed on so many levels. I am so angry I can hardly write.
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Posted 2 years ago
Ordering on the app takes 20 mins for order to come out and that is after I have had to speak to the barman
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Posted 2 years ago
Love every Wetherspoon we go into up and down the UK. Breakfast, refreshment in beer garden when available then back for evening meal. Good for the pocket as well. Wonderful value.
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Posted 2 years ago
My self my sister 2 young nieces and my daughter visited Exeter st David’s for 1 night we found the imperial pub and was happy thinking after over 3 hours travelling we could feed the children rather quickly and could get back to our hotel at a reasonable time to get the children in bed. The security staff were fab and helpful and found us a quiet area to sit at with the children as it was very busy. We sat down placed our orders at the same time but paid separate. My sisters order came rather quick but wasn’t very warm seemed it was maybe chucked in a microwave. After 5 minutes a member of staff came and asked what was missing from our table as they have a big ticket but can’t remember what was sent out. So I gave them my order number and was told it would be just a couple of minutes. 30minutes later myself and my daughter still had no food and we were no longer able to eat as a family with my sister and nieces as their meal was already almost cold when it came so they couldn’t leave it longer to wait for mine. I waited another 5-10 mins and went found a member of staff and asked what’s happened. I was then told 2 minutes the chef can Chuck it together (I assumed this meant that’s how long would take to warm it in the microwave) so I asked for a refund so we could leave and get the children to the hotel to bed but this meant myself and my 8 year old left without having dinner. My drinks came from my order (after 30mins) but no food and my sisters food came but no drinks.
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Posted 2 years ago
Abraham Darby in Merry Hill has gone down hill. Staff rude and ignorant, look at you like your wasting their time when asked for help. Only came in for coffee & give 1 hour slot. Dirty cups, took 3 tries to get clean cups. Would not recommend this pub for bad, slow service. Ignorant, ill mannered staff.
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Posted 2 years ago
Visited The Imperial in Exeter yesterday lunchtime . We ordered drinks promptly but had to wait 40 minutes for the drinks to be delivered to the table. In the meantime whilst we were waiting we ordered food on line. The food delivery time was quite normal when we ordered the food we ordered a non alcoholic drink. Although the food arrived within a reasonable time the non alcoholic drink arrived after we had finished our meal. The explanation given by the young waiter was that they were overwhelmed with orders from the students who were sitting outside in the original car park. Clearly not enough staff on duty. The majority of the car park spaces have been taken up with tables & canopies. No disabled parking spaces ! Absolutely disgraceful service. Never again !
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Posted 2 years ago
Plimsoll Line at Redcar. Offensive nasty member off staff bullying and being abusive to disabled customer who was attending with a carer. Also member of staff dressed more like it was a strip bar than a pub. Kids were present and when she was walking around everything could be seen as her 3 inch skirt was riding up, transparent tights on, nothing left to the imagination!
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Posted 3 years ago
Went to my local Wetherspoons in Milton Keynes. We go to this pub a lot and on the last few times we’ve had breakfast it’s been cold and had items missing from the breakfast. Today 12/12/20 our breakfast again was cold even though there was maybe 30 people in the pub and went had to send it back twice. We then noticed my other half’s breakfast was missing hash browns. I love Wetherspoons but if the standards are going to slip then I’ll go elsewhere.
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Posted 3 years ago
Went into my local spoons with a friend both wearing our masks, sat down as it was table service. 2 women regularly approached the bar to talk to staff neither of which were wearing masks Staff ignored this as the were from a specific community type. No prizes for guessing which one !! Reverse discrimination I feel!!! I have not mentioned which one as I will probably get barred for bringing this to your attention. I doubt I will be returning in the forseeable future anyway. Customer service was good as ever but have given it 1 star for the above reason.
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Posted 3 years ago
Hendo said dry bacon
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Posted 3 years ago
Visited 2 bars in Maidstone , covid service nill Staff would not do table service on terrace I smoke and do not want to order drinks inside only to be sat outside.
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Posted 3 years ago
Trent Bridge In, Nottingham. We called in here whilst the car was in the garage down the road. Myself and my partner both work in the trade, so are more than sympathetic with staff when it comes to customers attitudes against government restrictions. As we sat in the area near the door (with our delicious small plates!) we heard one lady kick off about not being able to sit with her friends who was calmly and persistently talked down to coincide with guidelines, and another man who was disgustingly rude and aggressive towards a young man, who we believed to be a supervisor, at the door as he explained the new rules. It is such a difficult and testing job at the moment which unfortunately, is not at all helped by the arrogance and audacity of customers who seem to feel they are above the law and those who have to in force these rules in pubs. We were so impressed with the young man who calmly explained the ‘gentleman’ wasn’t welcome after his attitude towards staff, explaining that he was only doing his job. Through solidarity towards the trade we almost felt like standing up and applauding him! Keep on keeping on guys, you’re doing great- thank you for keeping us safe.
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Posted 3 years ago
Be very careful in Wetherspoons now.. If you pay by contactless card, they do not have a mobile payment machine only the static ones at the bar. My card was taken off me by staff and used to take payment at the bar.. I then realised that my card number AND the 3 digit pin number could be written down by ANYONE and they could have used it for fraud.... I will never give them my card EVER AGAIN.
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Posted 3 years ago
Had a great afternoon in difficult times at your cuthbert and brodrick pub, Leeds, made better by the staff, particularly Sam on meet duty, Ollie very helpful also, thank you.
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Posted 3 years ago
Just been to local wetherspoons for 1st time since lockdown, had read online about what they were doing to combat the virus including extra staff and more table cleaning. Whilst I found the seating arrangements very satisfactory there was no one at the door allowing us in and during the hour we were there very little clearing or cleaning of table was carried out. I asked one of the staff about it and was told that because of the virus they could not have as many staff working????? and they were doing their best. My point is why put out all the things they are going to do to get customers back and then not do some of them.
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Posted 3 years ago
My partner and I went into you’re guildford branch on Tuesday for the steak deal we were told that we couldn’t have the steak on the discount government scheme and were told we would have to pay more money for the o her steak the steak was rubbish cheap rubbish tasted like liver and had been reheated so at the end we told the waitress and she said yea everyone’s saying the same so stop ripping people off and being greedy and start serving the steaks you’re supposed to on the government scheme instead of lining you’re pockets and serving rubbish steak it wasn’t even worth the money we paid for it.
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Posted 3 years ago
Absolutely disgusting and rude staff. I talked for the staff of "The Ice Wharf" in Camden,London. I been last Sunday with two of my friends to celebrate my name's day.I had bad luck to order my food and wine to one of the staff-black pretty girl. During the my order I ask her something about the food and drink and I didn't understand why she started to do complain for my question. She give me some lecture how I must asked her.It was totally suppressed me.I didn't see anything and continue to my order. I paid and waiting for my bill. She look at me like animal and asked me what I want.I told her "I waiting for my bill "and she started to shout to me rudely"You must to see "please ".I can't explain how I feel. I not going to see her "please ".She was rude and irresponsible . I feel like stupid,because I paid for her salary and she's ....I never will back again in some of the Wetherspoons and not will recommend for anyone. The owner need to check his staff more carefully. They are rude and don't care how clients feel.
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Posted 3 years ago
J D Wetherspoon is rated 2.3 based on 112 reviews