As regular customers in the past,my wife and myself visited Wetherspoons at The Quay,Poole today.I had a beefburger which was quite tough,and was cold.I paid extra for cheese,on the beefburger.It was not melted - just a square of cold processed cheese dumped on top. There was a discarded cigarette butt lying on the floor under our table !The floor in the gents toilet needed cleaning,and there was very obscene graffiti on the back of the WC door. No body checked to see if we were happy with our food. I am by no means an habitual complainer,but standards at Wetherspoons appear to have fallen dramatically.